RETURN POLICY
Last updated Jan 01, 2025
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within three (3) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at sales@awamdakinihandicrafts.sg to obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA number, place the item securely in its original packaging and Original Item, Not used, then mail your return to the following address:
Awam Dakini Handicrafts
Attn: Returns
RMA #
Address:
7030 Ang Mo Kio Avenue 5 #09-46, Northstar @ AMK Singapore 569880
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● Contact Customer Service before arranging exchange / return
QUESTIONS
If you have any questions concerning our return policy, please contact us at: info@awamshop.co